Roduct, Roubleshooting, 8 product troubleshooting – Autel MaxiDiag Elite MD701 User Manual

Page 18

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vehicles, which can be diagnosed by setting up with optional OBDI
adaptors.

For a complete listing of all the added vehicle coverage, download a
copy of the official MaxiDiag

Elite Software Release Note.

3.8 Product Troubleshooting

Vehicle Linking Error

A communication error occurs if the scan tool fails to communicate

with the vehicle’s ECU (Electronic Control Unit). You need to do
the following to check up:

 Verify that the ignition is ON.
 Check

if

the

scan

tool’s

connector

is

securely

connected to the vehicle’s DLC.

 Turn the ignition off and wait for about 10 seconds. Turn the

ignition back to on and continue the testing.

 Verify the control module is not defective.

Operating Error

If the scan tool freezes, then an exception occurs or the vehicle’s
ECU (Electronic Control Unit) is too slow to respond to requests.
You need to do the following to reset the tool:
 Reset the scan tool.
 Turn the ignition off and wait for about 10 seconds. Turn the

ignition back to on and continue the testing.

Scan tool doesn‟t power up

If the scan tool won’t power up or operates incorrectly in any other
way, you need to do the following to check up:
 Check if the scan tool’s connector is securely connected to the

vehicle’s DLC;

 Check if the DLC pins are bent or broken. Clean the DLC pins if

necessary.

 Check vehicle battery to make sure it is still good with at least 8.0

volts.

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