Envizen HR702 User Manual

Page 16

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the original package, with the complete set of accessories.
3. Upon receiving the product, depending on the condition of the defects, Envizen will repair or replace
product, and ship it back to the customer within 2-4 weeks.
4. For additional information, please contact Envizen Customer Service.

Out of Warranty Repair

For additional information on obtaining an extended warranty service, contact Envizen Customer Service
Department by e-mailing [email protected] or call 1-866-709-1999.
Products out of warranty requiring replacement will be reviewed individually, but all will require the
shipping and handling fee.
During the period of product warranty, we will answer your basic configuration, setup and troubleshooting
questions; and when necessary, we will provide you with all the instructions on how to return your product
for repair. For more customer service and support inquiries, please call 1-866-709-1999 or e-mail us at
[email protected].

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