Appendix 2: net dvr q&a, User manual – eLine Technology ECO3 User Manual User Manual

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User Manual

Appendix 2: Net DVR Q&A

Thank you for choosing our DVR series products. We will always be at your services. In case you have any difficulty while using the products,

please refer to the below frequently asked questions & answers. If you cannot find solution here, or the solution offered here still fails, please feel free

to contact us by our hotline and/or technical support E-mail box. We will make most timely reply to your questions.

Testing Methods:

[1] Replace Method(Replace the power supply and HDD of the DVR).

[2] Minimum Load Method(Get rid of the HDD, video, audio and alarm resource).

[3] Upgrade(Solve some incompatible problems).

Note:Some problems may be caused by incorrect operation. If you can not make sure the problems, plea se run “Reset default”option.

(A)The problem about rebooting, self testing, system halted.

01: Why the DVR doesn’t start up though power cable is well connected to power source?

01: 1. Check if you have turned on the switcher on the back panel. 2.Check if you have inputted the right power password and pressed Enter

button.

02: I see the Super DVR logo, but why it stops at self-check process?

02: To detect if the problem is caused by hard disks, please remove all the hard disks and start sys tem again. The DVR can start up

without a hard disk. After start up, system will prompt “system does not detect the disk information , whether to continue”. Click “OK”

button, and the host can engage in normal operation.

03: My system can finally start up but seems to be quite slow. Why?

03: Hard disk error will take system much time on rechecking.

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