Clear-Com Concert for Newsroom - Manual (Page 11)

11 Concert ActiveX Client for ENPS User Guide
Note:
Check Devices [ ] opens automatically when no audio is detected on the audio input
device (mic) after:

Logging in.

Joining a conference in either Talk mode or Talk and Listen mode
(see 2.5 Joining a conference).

Calling a contact or answering a call from a contact.
See also 4.5 Audio quality issues.
Alternatively, you can check both the audio devices and the ring tone in the Devices
configuration dialog:
1. In the Client console, either:

Click the configuration icon [ ]. In the configuration dialog, select Devices.

Select Config > Devices.

Click Check Devices [ ] and then click the configuration icon [ ]. The
Devices configuration dialog is displayed.
2. In Sound Device > Input [ ], check that the input audio device is working correctly
by clicking Start Test [ ].
To adjust the volume, drag the volume slide control.
Note:
The input volume slide control is disabled for certain devices. The volume level indicator
[ ] to the right of the volume slide control remains functional. If the input volume slide
control is disabled, use the volume controls on the PC.
3. To stop the test, click Stop Test [ ].
4. In Sound Device > Output [ ], check that the output audio device is working
correctly by clicking Start Test [ ]. Music is routed through the output device
(loudspeaker / headphones).
To adjust the volume, drag the volume slide control.
Note:
The volume level is indicated by the volume-level indicator [ ] to the right of the
volume slide control.