Clear-Com Concert for Newsroom - Manual (Page 23)

23 Concert ActiveX Client for ENPS User Guide
2. To make your call, do any of the following:

Select the contact and then click the direct-call icon [ ].

Drag-and-drop the contact into the Concert call pane (right-hand pane).

Double click the contact name.

If you have started a chat, but now want to call the contact, click the direct-call
icon [ ] within the chat pane.
3. If your call is:

Accepted by the contact, or you enabled Automatic Answering
(see 1.5 Configuring the General settings), the call is established.

Not picked up after one minute, the call is terminated. The following message is
displayed in the PC Task Bar: [Name of Contact] did not answer your call.

Rejected by the contact, the following message is displayed in the PC Task Bar:
[Name of Contact] rejected your call.
To acknowledge and clear a message, click the check-mark icon [ ].
2.3 Receiving a call
When you receive a call, the name of the contact calling you is displayed in the Concert call pane
(right-hand pane).
To accept the call, click the accept-call icon [ ].
To reject the call, click the reject-call icon [ ].
Note:
You do not have the option to accept or reject the call if Automatic Answering was enabled by your
contact. Call connection is automatic. For more information about configuring Automatic Answering,
see 1.5 Configuring the General settings.
2.4 Starting a chat
To start a chat with a contact:
1. Select a contact and click the chat icon [ ].
2. The Chat window is displayed. Type your message and click Send.
Sent and received messages are:

Posted in the top pane of the Chat window.

Time stamped.