CognitiveTPG B780 - Manual (Page 13)

Chapter 1: About this Guide
A776-PG00001 C 12/09 A776 (B780) Programming Guide
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Chapter 1: About this Guide
How to use this Guide
This guide provides programming information on CognitiveTPG’s A776 (and B780) printer. It is written for tech-savvy
users who are interested in customizing or adjusting printer functionality and is meant to be used with the A776/B780
ColorPOS
® Two-Color Thermal Receipt/Impact Hybrid Printer User Guide.
If you experience any difficulties during the programming process or feel unsure of adjustments you have made,
contact your CognitiveTPG representative for further assistance.
Where to find the basics
If you are looking for information on setup or basic operation, refer to the A776 (or B780) ColorPOS ® User Guide. This
guide assumes that you have the A776/B780 ColorPOS ® User Guide handy for reference or are already familiar with
the printer.
Where to find advanced technical information
This guide contains the most complete information available on programming the printer. If you cannot find what you
need here or would like further guidance on how to program the printer, contact an CognitiveTPG representative for
assistance.
If you are having problems with the physical operation of the printer the A776 /B780 ColorPOS ® Service Guide
provides in-depth information on diagnostics and service. The A776/B780 ColorPOS ® Service Guide is available to
qualified service technicians who have been certified by CognitiveTPG to perform advanced procedures.
Support
For more advanced procedures and troubleshooting, you may need to refer to the printer’s service guide or speak to a
CognitiveTPG technical professional. Your representative is able to provide you with necessary information.
For on-line service, refer to the Web site at www.CognitiveTPG.com or e-mail to: [email protected].