AMT Datasouth Codewriter 4500 Series - Manual (Page 68)

Troubleshooting Guide
58
If this procedure fails to produce a working sensor sensitivity that stops the
Media Out messages contact qualified service personnel.
Printer is Displaying “Media Feed Fault” Message
The printer displays this message when the Gap Sensor sensitivity level is less
than required. The Gap Sensor is not receiving light passing through the label
gap, indicating a label gap with less favorable translucent qualities. Resolving
this issue involves raising the Gap Sensor Sensitivity to a level that will allow
the sensor to detect the gaps between labels.
1. Press the
ONLINE
PAUSE key. This takes you to the off-line menu.
2. When Interface Status Off-Line is displayed, press the
MENU
key. This
will take you the to the Print Parameters menu.
Press the
ITEM
FEED
key until the Gap Sense parameter displayed.
3. Press the key to raise the value by 10%.
4. Press the
ONLINE
PAUSE key. The display will read ENTER to save new defaults.
Press the
ENTER
PRINT key to save these values.
5. Press the
ONLINE
PAUSE key. This will take the printer off-line.
6. Press the
ITEM
FEED
key. If the label feeds correctly repeat the procedure one
additional time to raise the value by an additional 10%. If however, the
Media Feed Fault message still occurs, press the
CANCEL
key and repeat
the procedure again.
If this procedure fails to produce a working sensor sensitivity that stops the
Media Feed Fault messages contact qualified service personnel.