Troubleshooting guide, Chapter 8 – Sonnet Technologies Encore_ZIF Processor Upgrade User Manual

Page 115

Advertising
background image

Troubleshooting Guide

Problem: No chime, or black screen appears.

Possible Solutions:
1)
Verify that the power cord is plugged into

the computer.

2) Try unplugging the Encore/ZIF card and reseating

it in the ZIF Slot.

Problem: Computer freezes at desktop or

at random.

Possible Solutions:
1)
Check to see that the Encore/ZIF card is level in

the ZIF socket and the heatsink is level on the
Encore/ZIF card.

2) Rebuild the Desktop file (an invisible resource file

where the computer stores important system
information). Restart your computer and hold
down the Command-Option keys until the
Desktop rebuild dialog box appears; click ‘OK’.

Problem: Residue on pins of the Encore/ZIF card

from foam pad.

Possible Solutions:
Use a can of compressed air to blow the residue off
the pins.

8-1

Chapter 8

Advertising