Avaya 555-233-781 - Manual (Page 27)

Call Handling Features
Issue 4 November 2006 27
Adding a held call to the current call
1. Press the Conference ( ) button.
The icon on the current line changes to the Soft Hold ( ) icon.
2. Press the Line/Feature button of the held call.
3. Press the Conference ( ) button again.
All parties are now connected.
Dropping the last person added to the call
Press the Drop ( ) button.
The last party connected to the conference call is dropped from the call.
Hold
The Hold feature puts a call on hold until you retrieve it.
Placing a call on hold
Press the Hold ( ) button.
The line’s display area changes to white text with a dark gray background, and the Hold
(
) icon displays.
Retrieving the held call
Press the Line/Feature button on which the call is being held, or press the Hold ( )
button.
The call is now active.
Mute
During an active call, the Mute feature prevents the party with whom you are speaking from
hearing you. You generally use this feature in conjunction with the Speaker, but you can hold an
off-line conversation at any time during a call.
Preventing the other person on the line from hearing you
1. Press the Mute ( ) button.
The other party cannot hear you. The indicator next to the Mute button lights when
Mute is active.
2. To reinstate two-way conversation, press the Mute ( ) button again.