Choosing a – Badger Meter ORION AMR/AMI Hardware Solutions for Gas Utilities User Manual

Page 32

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Choosing a Trouble Code

A Trouble Code is used to report a meter problem to the utility office Trouble Codes are defined in the reading data

management software and downloaded to ORS

1 With the Comment Codes/Messages tab selected on the Service Details screen, click the Select button under

Trouble Code

2 Click the appropriate Trouble Code and click OK

Figure 31: Trouble Codes

Result: The code becomes part of the information ORS collects from the Service details screen for the account.

3 If a Trouble Code is entered and you wish to change it, select another code or click Cancel to remove the code

SeRVICe deTAILS

Page 32

April 2014

ORION® Meter Reading System (ORS)

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