Brother MFC-820CW - Manual (Page 67)

Troubleshooting
7 - 5
7
For Macintosh ® (for a wireless network)
Select again your machine in the DeviceSelector application located in Macintosh
HD/Library/Printers/Brother/Utilities or from the model pull-down list of the ControlCenter2.
7
Move your PC closer to the Brother machine and try again.
8
Reset the print server back to its default factory settings and try again. For the information how to reset
to the factory default settings, see
Restoring the network settings to factory default on page 4-21.
Printing problems
Print job is not printed
Make sure the status and configuration of the print server. Check following:
1
Make sure that the machine is powered on, is on-line and ready to print.
2
Print the Network Configuration List of the machine and check if the settings such as IP address settings
are correct for your network. The problem may be the result of mismatched or duplicate IP address.
Verify that the IP address is correctly loaded into the print server. And make sure that no other nodes on
the network have this IP address.
3
Verify that the print server is on your network as follows:
For Windows ®
(1) Try pinging the print server from the host operating system command prompt with the command:
ping ipaddress
Where ipaddress is the print server IP address (note that in some instances it can take up to two
minutes for the print server to load its IP address after setting the IP address).
(2) If a successful response is received, then proceed to
Windows ® 98/98SE/Me Peer-to-Peer print
(LPR) troubleshooting. Otherwise, proceed to Step 4.
For Mac OS ® 9.1 to 9.2
(1) From the Apple menu, open the Chooser.
(2) Click the Brother Ink (IP) icon, and make sure that your print server name appears in the right frame.
If it is visible, then the connection is good. Otherwise, go to Step 4.