Installation and use of the bundled software, Service functions, troubleshooting, Digit code index – Auerswald 2206 USB User Manual

Page 6: Index

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6

Table of Contents

Call Groups (Teams)............................................................................................................................................................................................. 52
Log in/out as a Member of a Group if you are only Member of one Group............................................................................................................. 53
Log in/out as a Member of a Group if you are Member of several Groups............................................................................................................. 53
Log out all Members of a single Group ................................................................................................................................................................... 54
Forward Group „unconditional“ to an internal/external Telephone because all Group Members are absent ......................................................... 54
Forward Group „on Busy“ to an internal/external Telephone because all Telephones „logged in“ are currently Telephoning ............................... 54
Forward Group „on no Reply“ to an internal/external Telephone because all Group Members are absent for a Moment ..................................... 54
Forward Group „if all Subscribers are logged out“ to e.g. an Answering Machine.................................................................................................. 54
Switch a previously configured Group Call Forwarding on/off ................................................................................................................................ 55
Switch off all active Call Forwarding Settings for one Group .................................................................................................................................. 55
Program Group Call Forwarding with an external Telephone if you are „Out of Office“ ......................................................................................... 55

Hotel Functions for Reception and Room Telephones ..................................................................................................................................... 56
Configure the Wake-up Time with the Room Telephone ........................................................................................................................................ 57
Delete the Wake-up Time with the Room Telephone ............................................................................................................................................. 57
Enter the Room Status with the Room Telephone.................................................................................................................................................. 57

Installation and Use of the bundled Software

........................................................................................................................... 58

Connection Options between PC and PBX ........................................................................................................................................................ 58
Connection via serial Port (V.24) ............................................................................................................................................................................ 58
Connection via the USB Interface (only COMpact 4410 USB and COMpact 2206 USB)....................................................................................... 58
Connection via ISDN PC-Controller (CAPI 2.0) ...................................................................................................................................................... 58
Connection via a COMfort 1200/2000 or COMfortel 2500 ...................................................................................................................................... 58

Installation of the Software .................................................................................................................................................................................. 59
Minimum Requirements for the PC ......................................................................................................................................................................... 59

Functionality of COMtools ................................................................................................................................................................................... 60
Load Data and Store............................................................................................................................................................................................... 60
Description of Short-Code Dial Numbers................................................................................................................................................................ 60
Description of special Numbers .............................................................................................................................................................................. 60

Call Data Management with COMlist................................................................................................................................................................... 61
Update Data Base................................................................................................................................................................................................... 61
Description of the Filters ......................................................................................................................................................................................... 61

Least Cost Routing Software Soft-LCR .............................................................................................................................................................. 61
Configure LCR with Soft-LCR ................................................................................................................................................................................. 61

Service Functions, Troubleshooting

................................................................................................................................................. 62

Initialize Settings................................................................................................................................................................................................... 62

Call the Service Technician and ask for a Modification of the Configuration................................................................................................. 62
Remote Programming............................................................................................................................................................................................. 62

Perform an automatic PBX Firmware Update .................................................................................................................................................... 62

Request Firmware Version................................................................................................................................................................................... 63

How to connect the Telephones.......................................................................................................................................................................... 63
Connecting analog Devices .................................................................................................................................................................................... 63
Connecting ISDN Devices ...................................................................................................................................................................................... 63

Cleaning of the Casing ......................................................................................................................................................................................... 64

Frequent Problem Sources .................................................................................................................................................................................. 64
You are hearing an unexpected Tone..................................................................................................................................................................... 64
Telephoning impossible .......................................................................................................................................................................................... 65
The Telephone can not be called............................................................................................................................................................................ 65
Query or Transfer not possible ............................................................................................................................................................................... 66
Pickup is not possible ............................................................................................................................................................................................. 66
You cannot identify Door Bell ringing...................................................................................................................................................................... 66
PBX is not programmable ....................................................................................................................................................................................... 66
Error Messages for USB ......................................................................................................................................................................................... 66

Digit Code Index

.................................................................................................................................................................................................. 67

Telephoning........................................................................................................................................................................................................... 67

Settings.................................................................................................................................................................................................................. 68

Index

............................................................................................................................................................................................................................... 72

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