Central management server, Configure or repair agents, Data collection reports – HP Systems Insight Manager User Manual

Page 126

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Central Management Server

Resource-intensive applications such as HP Insight Control performance management have sometimes
encountered problems working with large numbers of systems. In an effort to improve the stability of the
CMS, Systems Insight Manager imposes a limit of 2000 systems on the information that is provided to these
applications. This limit can be changed, if necessary, by adding a new property named

MaxNodesViaSOAP

to globalsettings.props and setting it to the desired number of systems. Setting

MaxNodesViaSOAP

to a negative number disables the limit checking. In some cases, setting this limit to a number greater than
2,000, or disabling the limit, can results in errors, including the possibility of Systems Insight Manager
hanging or crashing.

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Installing the CMS on Windows uses the user desktop locale to determine the CMS locale. For example, if
you install the CMS on a German Windows system and the user desktop locale happens to be English, then
the CMS installed becomes an English CMS.

The language of mxlog.txt (a log file) currently depends on the CMS locale. If the installer user desktop
locale is German, mxlog.txt is logged in German, even though the CMS is installed on an English Windows
system and the browser locale is also English.
This happens because the Log On As property of the Systems Insight Manager service is configured as the
install user name, instead of Local System, which specifies system environment. Running the service with the
credentials of the user that installed the application is necessary for the service to have the necessary
credentials for database access and other CMS settings.
If you want the logs to be in a different language (German or English), you have three options:

Stop Systems Insight Manager service. Change the default locale of the user account specified in the
Log On As

property of the Systems Insight Manager service (the user that performed the install) to the

desired language, and restart the service.

Stop Systems Insight Manager service. Change the Log On As user for the Systems Insight Manager
service to the local administrator account, and be sure its locale is set to the desired language. Restart
the service.

If you do not want to change the default locale of either of the previous accounts to the desired language
for the logs, create a new administrator-level account with the desired default locale. Then uninstall
Systems Insight Manager and reinstall Systems Insight Manager specifying the new administrator-level
account.

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On a Windows NT 4.0 system running Internet Explorer 6 Service Pack 1, remotely browsing into a CMS
causes a DLL failure after being connected for hours. This issue occurs on a Windows CMS and on an HP-UX
CMS.

Complex systems displaying inconsistency with the number of nPars within
the complex

When viewing the complex through the System Page or Report, the number of nPars represent the total
number of nPars that can potentially be in the complex, regardless of the state of the individual nPars.
Alternatively, when viewing nPars within a complex under a system collection, the number of nPars associated
with a complex is equal to what Systems Insight Manager has determined through a WBEM provider.
Therefore, the number of nPars shown in the system collection might be less than or equal to the number
displayed in the System Page or Report.

Configure or Repair Agents

Configure or Repair Agents tasks that combine Critical, Unknown, and Unmanaged targeted systems appear
to hang at 0% but will eventually complete.

Data collection reports

Data Collection reports might report the network interface for HP-UX systems incorrectly. This is due to an
issue with SNMP agents on HP-UX. In the future, the HP-UX WBEM provider will include a Link Aggregate
Provider to report the network interface on HP-UX systems, and Systems Insight Manager can then provide
the correct data from the WBEM provider.

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Important Notes

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