HP Systems Insight Manager - Manual (Page 129)

Complex
You cannot delete a complex and all associated systems when you first select either the system or complex
alone and then try to delete.
Solution: You must select all associated systems from the list for the deletion to work correctly.
Configure or Repair Agents
Configure or Repair Agents cannot be used to install the WBEM Providers to Integrity Windows systems.
You must manually install the WBEM provider by copying cp010621.exe (can be found in the
smartcomponents directory under the Systems Insight Manager install) to the target system and then running
it.
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HP-UX 11.31 does not ship with smbclient, therefore, any Configure or Repair Agents task from an HP-UX
11.31 CMS to a Windows target fails until smbclient is installed on the CMS.
Solution: A back up smbclient is located under /opt/mx/bin/smbclient. Copy this to the
opt/samba/bin/smbclient
folder to execute the Configure or Repair Agents task.
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How do I push an SSH key using mxagentconfig to a target system running Windows Vista?
Solution: HP recommends turning off the Windows Vista User Account Control.
How do I push an SSH key through Configure or Repair Agents on Windows 2008?
Solution: HP recommends disabling User Account Control on Windows 2008 systems.
NOTE: Configure or Repair Agents is not supported on Windows Vista.
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I received a connection failed error in Configure or Repair Agents on Windows XP.
Solution: You might have Windows XP SP2 or later installed. Windows XP SP2 disables admin share. You
must enable admin share by using the command net share admin$.
Container View
When the SNMP protocol is disabled and the WBEM protocol is enabled, the HP Integrated Lights-Out (iLO)
firmware version is displayed as Not Available in tool tip of the Picture View.
Solution: To view the iLO firmware version, enable the SNMP protocol. To do so, select Options
→Protocol
Settings
→Global Protocol Settings.
Solution: This can happen when the enclosure contains at least one double dense blade (BL2x220c or
ProLiant xw2x220c Blade Workstation) and all the slots in the enclosure are populated with the servers. A
double dense blade contains 2 servers per blade: an A and a B server. Some of the cases where the number
of servers exceeds the available slots in the enclosure are:
C7000 containing 15 BL servers (single sided) and 1 Double dense server = 17 servers
C7000 containing 10 Double dense servers = 20 servers
Therefore with number of servers exceeding the number of available slots, the B side of each blade beyond
the 8th double dense blade or beyond the 16th blade will be missing from Systems Insight Manager. The
servers can still be discovered, but they will not be associated with the enclosure or will not be shown in
enclosure container view
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The table view of a rack appears empty but the container view has a rack diagram.
Solution: This error can happen if you unplug the power supply and then plug it back in. Therefore, you
must re-run discovery.
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HP ProLiant BL e-Class blade servers or the HP bc1000 blade PC container view is empty but the table view
displays all blades correctly.
Solution: This happens when the Integrated Administrator is discovered before blades are discovered.
Therefore, run identification on the Integrated Administrator management processor.
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