HP Systems Insight Manager - Manual (Page 48)

IMPORTANT: When using time filters, you can use on-call style e-mails or pages. If you want one person
to be notified during business hours and another at night, create two different tasks and set the time filter
appropriately.
NOTE: This same type of task configuration can be applied to a Paging Task to use a modem in the Systems
Insight Manager server to page through a cell phone or alphanumeric pager.
NOTE: Paging is only supported on a CMS running Windows.
Procedure 13-1 Setting notification task to forward e-mail to cell phone
1. Select Options
→Events→Automatic Event Handling→New Task. The Automatic Event Handling
- New Task page appears.
2. In the Task name field, enter a name for the task, such as Important Events for e-mail-Pager
Task.
3. Click Next. The Select event collection page appears.
4. Select use event attributes that I will specify.
5. From the second selection box (comparison selection), click the down arrow, and then select is.
6. From the third selection box (value selection), the available values for a given criteria or comparison
combination are given. Select Informational.
7. From the third selection box (value selection), the available values for a given criteria or comparison
combination are given. Select Critical.
8. Click Add.
9. Repeat steps 5-8, and in the third selection box, select Major and then Minor.
10. Click Next. The Select system collection page appears.
11. Select Use system attributes that I will specify.
12. Click Next. The Select systems page appears.
a. In the first selection box (criteria selection), select system name.
b. In the second selection box (comparison selection), select is.
c. In the third selection box (value selection), select (any).
d. Click Next. The Select actions page appears.
13. Select Send e-mail.
a. In the To address field, enter the e-mail address to which you want the notification sent (multiple
addresses can be added so that a group is notified). A CC address can also be added so that a
manager or supervisor is also notified.
b. In the Subject field, enter your subject. For example, HP Systems Insight Manager Events.
c. In the Message Format section, change the option to Pager/SMS. This option sends a condensed
e-mail format that is similar to a paging task in Systems Insight Manager, which is the ideal way
to send alerts to a cell phone type of hardware (or when Telephony Application Programming
Interface (TAPI) is not available and an e-mail-to-paging provider is being used).
d. Click Next. The Review summary page appears.
14. Click Next. The Select time filter section appears.
15. Select Use time filter and select Nights and Weekends, unless you want to receive the e-mail 24
hours per day. If so, clear Use time filter.
16. Click Finish to create the new task.
Examples of e-mail pages
Automatic Event Handling enables you to send a system's home page URL in an e-mail address if that system
has a home page. If the system does not have a home page, then Automatic Event Handling sends a URL
that points to the Systems Insight Manager System Page of the system on the current CMS.
48 Event management