Installation – HP Systems Insight Manager User Manual

Page 137

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When running Systems Insight Manager discovery, the following information appears:

Running WBEM rules based identification.
Cannot get ComputerSystem WBEM/WMI data from the system

[WBEM] System identified as WBEM instrumented but no usable WBEM credentials
available. Check configuration and rerun Identification.
Root Cause: Identification failed to generate relevant WBEM credentials
for target system.
Corrective Action: Check network and configuration of target system. Check
the following pages to ensure appropriate WBEM credentials and port number
data are provided: Global Protocol Settings, System Protocol Settings.
Rerun Identification and Data Collection..

Solution: Go to

http://communities.vmware.com/message/914939#914939

. Note that the fix above

references /var/pegasus/vmware/install_queue/1 in the install queue. However, the number might
vary by installation.
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I am unable to identify Windows XP targets through WBEM if Simple File Sharing is enabled.
Solution: Uncheck Simple File Sharing by navigating to Tools

Folder OptionsView or set the security

policy Network access: Sharing and security model for local accounts to Classic: Local users authenticate as
themselves.

Installation

When Systems Insight Manager 6.1 is installed on HP-UX, you should consider monitoring the pgsql logs
under /var/opt/hpsmdb/pgsql and clear them if they become too large.

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Systems Insight Manager requires the DBA Role privilege for the user during Systems Insight Manager
installation or upgrade only. However you can select to revoke the DBA Role privilege from the user after
installation or upgrade is complete.
1.

Systems Insight Manager installation

Create a database user with DBA Role privilege on the Oracle database server.

Install Systems Insight Manager with the database user created for the database.

2.

Post installation

After successful installation, stop the Systems Insight Manager service.

3.

Configure the database user.
a.

Remove the DBA Role privilege from the database user.

b.

Grant Unlimited Tablespace for the database user.

c.

Grant the following Object Privilege to all tables and views:

INSERT

UPDATE

DELETE

SELECT

d.

Grant CREATE SESSION privilege for database user.

e.

Grant truncate privilege for:

associated_device_data

consolidatedNodeAuths

4.

Restart the Systems Insight Manager service.

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After removing HP OpenView Configuration Management Agent with Add/Remove Programs, a subsequent
install of Systems Insight Manager shows Remote Support Software Manager as being installed.

Installation

137

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