HP Systems Insight Manager - Manual (Page 142)

number of management tools that currently rely on these identifiers to remain stable for any given hardware
platform, if not some serious issues, such as loss of software licenses will occur.
When setting up an environment for virtual identifier support the following steps must be taken for proper
operations of the management tools.
1.
Upgrade Systems Insight Manager to version 5.2 Update 2 or later.
2. For any server that will have a profile with a virtual identifier, upgrade the ROM BIOS to the latest
version to ensure it contains virtual identifier support.
Note The server hardware must be listed in the virtual ID support matrix.
3. Upgrade the agents and WMI providers on the servers that will be used for virtual identifiers. (See the
version table below for proper versions).
4. Upgrade the firmware for the Onboard Administrator to version 2.25 or later.
5. On the virtual connect Ethernet module, upgrade the virtual connect firmware to version 1.3 or later.
Do not enable virtual identifiers at this time.
6. On the virtual connect Ethernet module, enable virtual identifiers.
7. You may now create and assign profiles with virtual identifiers.
WARNING! If you do not follow the specific instructions for enabling Virtual Identifiers in your environment
and you enable the feature without the proper agent revisions, iLO firmware, Insight Orchestration firmware,
System ROM revisions, and Systems Insight Manager version, then systems might appear multiple times and
systems might not properly be associated with systems. If that happens, upgrade to all of the latest software
prescribed in the c-Class chassis. You might also need to delete discovered systems in the chassis and
rediscover them.
Supported Software and Firmware There are a number of distinct firmware and agents updates required
to support virtual identifiers.
Note: Failure to meet the minimal revision of any of the listed components can result in virtual identifiers not
working properly resulting in the loss of licenses in Systems Insight Manager, in issues obtaining proper
warranty information, or result in orphaned systems showing in the system list.
The table below outlines the minimal versions required by management tools such as Systems Insight Manager
and Remote Support Pack to properly operate.
Table B-1 Minimal versions
Version Product
2.0x, 2.1x, and 2.3x Virtual Connect Manager
2.30 Onboard Administrator
1.6 Integrated Lights-Out
(see supported server matrix for Virtual Connect) Server ROM
8.1 ProLiant Support Pack / SNMP agents
2.2 ProLiant Support Pack / WMI providers
5.3 or later HP Systems Insight Manager
Virtual machines
HP Insight Management WBEM Providers and SNMP agents must not be installed on a virtual machine guest
operating system. Installing the providers or agents on a guest operating system causes Systems Insight
Manager to have excessive timeouts when data is requested or WBEM Indication Subscriptions are created.
The installer for HP Insight Management WBEM Providers 2.2.x and earlier does not prevent installation on
a guest operating system. The installer for version 2.3 and beyond automatically prevents the installation of
the providers on a guest operating system.
If the WBEM providers or SNMP agents have been installed on a guest operating system, uninstall and
re-identify the managed system in Systems Insight Manager.
VMware
The name of the temperature sensors might be incorrect. This is a known issue in the VMWare provider and
will be addressed in a future release of VMWare providers.
142 Troubleshooting