Avaya 5620SW + EU24 - Manual (Page 19)

Using the Call Logs Using the Call Log - Page 19
IP Office (R3.0) 5620SW + EU24 User’s Guide Using the Call Log - Page 19
40DHB0002USEP – Issue 1 (13th January 2005) Using the Call Logs
Using the Call Logs
Apart from using the call logs for information, you can turn a call log entry into a speed
dial for future calls. You can also delete individual log entries or the all entries in a
particular log. The following paragraphs detail how to use the Logs.
Note: Call log entries are lost whenever 5620 telephone are disconnected from the
IP Office.
To Access the Call Logs
1. Press Log.
2. The call log always opens in the Missed calls log.
• Missed: The log of missed calls, i.e. those calls that rang your extension but
were not answered. This includes calls that were diverted to voicemail or
another number after ringing your extension.
3. To select the log required type press either:
• InAns: The log of incoming calls that were answered. This includes both
internal and external calls.
• Outgo: The log of calls made. This includes both internal and external calls.
4. If the selected log contains more than one page of entries, the is shown. Use
the Page Left and Page Right keys to move between pages.
To Display an Individual Log Entry
1. Locate the log entry in which you are interested from Missed, InAns or
Outgo.
2. Press the or key adjacent to the entry.
3. The log entry details are shown.
4. Using Return key to return to the call log.
To Make a Call from an Individual Log entry
1. Locate the log entry in which you are interested from Missed, InAns or
Outgo.
2. Press the or key adjacent to the entry.
3. The log entry details are shown.
4. Press Call make the call.
If the number shown is external but doesn't include the external dialing prefix used
by your telephone system, go off-hook, dial the prefix and then press
Call.