HP Deskjet 9800 Printer series - Manual (Page 107)

information by clicking the Estimated Ink Level tab.) If the print cartridge is low on ink, replace it
(see
Installing or replacing the print cartridges ).
The print cartridges may need to be cleaned
Perform the auto-clean procedure (see Cleaning the print cartridges ).
Check color print settings
Make sure Print in Grayscale is not selected in the printer driver.
Check the print location and length of USB cable
High electromagnetic fields (such as those generated by USB cables) can sometimes slightly distort
printouts. Move the printer away from the source of the electromagnetic fields. Also, it is
recommended that you use a USB cable that is less than 3 meters (9.8 feet) long to minimize the
effects of these electromagnetic fields.
Placement of the text or graphics is wrong
Check how the media is loaded
Make sure the media width and length guides fit snugly against the edges of the stack of media, and
make sure the tray is not overloaded. See
Loading media in the input tray .
Check the media size
■ Content on a page might be cut off if the document size is larger than the media that you are
using.
■ Make sure the media size selected in the printer driver matches the size of media loaded in the
tray. See
Changing print settings .
■ If you are using a computer running Windows, select Emulate LaserJet Margins in the printer
driver to scale the document to fit the media size currently selected. See
Changing print settings .
Check margin settings
If the text or graphics are cut off at the edges of the page, make sure the margin settings for the
document do not exceed the printable area of your printer. See
Setting minimum margins .
Check the page-orientation setting
Make sure the media size and page orientation selected in the application match the settings in the
printer driver. See
Changing print settings .
Check the printer location and length of USB cable
High electromagnetic fields (such as those generated by USB cables) can sometimes slightly distort
printouts. Move the printer away from the source of the electromagnetic fields. Also, it is
recommended that you use a USB cable that is less than 3 meters (9.8 feet) long to minimize the
effects of these electromagnetic fields.
Resolving printing problems 97