Tips for avoiding paper jams – HP Deskjet 9800 Printer series User Manual
Page 119
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Open the top cover. The print cartridge carriage should return to the right side of the printer. If
the carriage does not return to the right side, turn off the printer, and then move the carriage to
the right. Pull any jammed paper towards you.
CAUTION
Do not reach into the printer when the printer is on and the print cartridge
carriage is stuck.
After you clear the jam, close all covers, turn on the printer (if you turned it off), and press the
R
ESUME
button. The printer will continue the print job on the next page. You will need to resend
any pages that were jammed in the printer.
Tips for avoiding paper jams
■
Make sure nothing blocks the paper path.
■
Do not use media that is damaged, curled, or wrinkled. It is recommended not to use paper with
cutouts or perforations or paper that is heavily textured or embossed.
■
To ensure that media feeds properly, load only one type of media at a time in the input tray or the
manual feed slots.
■
Make sure media is loaded correctly. See
Loading media in the input tray
.
■
For the input tray and front manual feed slot, load the media print-side down with the right edge
of the media aligned against the right edge of the tray or slot. Make sure the paper width guide
and tray extension fit against the edges of the media. For the rear manual feed slot, load the
media print-side up.
■
Do not load more than 150 sheets of paper, or 15 envelopes, or a stack of media that exceeds
the height of the paper width guide into the input tray. Do not load more than 10 sheets of paper
into the front manual feed slot. Load only one sheet of paper at a time into the rear manual feed
slot.
■
Always use media that conforms with the types, sizes, and weights listed in
. This section also lists tips and guidelines on recommended media.
Clearing jams
109