HP Integrated Lights-Out 3 - Manual (Page 10)

Num Lock out of sync between iLO and Shared Remote Console............................................222
Keystrokes repeat unintentionally during Remote Console session............................................222
Session leader does not receive connection request when .NET IRC is in replay mode...............222
Keyboard LED does not work correctly................................................................................222
Inactive .NET IRC.............................................................................................................222
.NET IRC failed to connect to server...................................................................................223
File not present after copy from .NET IRC virtual drives to USB key..........................................223
.NET IRC takes a long time to verify application requirements................................................223
.NET IRC fails to start.......................................................................................................224
.NET IRC cannot be shared...............................................................................................224
Troubleshooting SSH issues....................................................................................................225
Initial PuTTY input slow.....................................................................................................225
PuTTY client unresponsive..................................................................................................225
SSH text support from text-based Remote Console session......................................................225
Troubleshooting video and monitor issues................................................................................225
User interface does not display correctly.............................................................................225
iLO Virtual Floppy media applet unresponsive..........................................................................225
Troubleshooting text-based Remote Console issues....................................................................225
Unable to view Linux installer in text-based Remote Console...................................................225
Unable to pass data through SSH terminal..........................................................................226
VSP-driven selection during the serial timeout window sends output to BIOS redirect instead of
VSP................................................................................................................................226
Scrolling and text appear irregular during BIOS redirection...................................................226
Troubleshooting miscellaneous issues.......................................................................................226
Cookie sharing between browser instances and iLO.............................................................226
Shared instances.........................................................................................................226
Cookie order..............................................................................................................227
Displaying the current session cookie.............................................................................227
Preventing cookie-related issues....................................................................................227
Unable to get SNMP information from HP SIM.....................................................................228
Unable to upgrade iLO firmware........................................................................................228
Recovering from a failed iLO firmware update......................................................................228
iLO network Failed Flash Recovery.....................................................................................229
Testing SSL......................................................................................................................229
Resetting iLO...................................................................................................................230
Resetting iLO to the factory default settings by using iLO RBSU...............................................230
Server name still present after System Erase Utility is executed................................................231
Certificate error when navigating to iLO web interface..........................................................231
Resolving a browser certificate error: Internet Explorer......................................................232
Resolving a browser certificate error: Firefox...................................................................233
8 Support and other resources....................................................................235
Information to collect before you contact HP.............................................................................235
How to contact HP................................................................................................................235
Registering for Software Technical Support and Update Service..................................................235
How to use Software Technical Support and Update Service..................................................235
HP Support Center................................................................................................................235
HP authorized resellers..........................................................................................................236
Related information...............................................................................................................236
9 Documentation feedback.........................................................................237
A iLO license options.................................................................................238
B Directory services schema........................................................................239
HP Management Core LDAP OID classes and attributes.............................................................239
Core classes....................................................................................................................239
10 Contents