HP Integrated Lights-Out 3 - Manual (Page 218)

Solution: Close and restart the web browser, or install your own certificates into iLO.
Using the iLO Security Override Switch for emergency access
Solution: The iLO Security Override Switch gives emergency access to the administrator who has
physical control over the server system board. Setting the iLO Security Override Switch allows
login access, with all privileges, without a user ID and password.
The iLO Security Override Switch is located inside the server and cannot be accessed without
opening the server enclosure. To set the iLO Security Override Switch, make sure that the server
is powered off and disconnected from the power source. Set the switch, and then power on the
server. To clear the iLO Security Override Switch, reverse this procedure.
When you use the iLO Security Override Switch:
•
A warning message indicating that the iLO Security Override Switch is currently in use is
displayed on the iLO web interface pages.
•
An iLO log entry is added to record the use of the iLO Security Override Switch.
•
An SNMP alert might be sent when you set or clear the iLO Security Override Switch.
Setting the iLO Security Override Switch also enables you to flash the iLO boot block if necessary.
The boot block is exposed until iLO is reset. HP recommends that you disconnect iLO from the
network until the reset is complete.
Depending on the server, the iLO Security Override Switch might be a single jumper or it might
be a specific switch position on a DIP switch panel. For information about how to access the iLO
Security Override Switch, see the server documentation.
Troubleshooting license installation
License-key installation issues might occur because of the following:
•
The license key is not for iLO.
•
If a license key was previously installed, an evaluation license key cannot be installed.
•
The iLO firmware was not updated before the license was be installed.
•
The iLO date and time are incorrect.
Troubleshooting directory issues
The following sections provide instructions for troubleshooting directory issues.
User contexts do not appear to work
Solution: Check with your network administrator. The full DN of your user object must be in the
directory. Your login name appears after the first CN=. The remainder of the DN must appear in
one of the user context boxes. User contexts are not case sensitive, and any other characters,
including spaces, are part of the user context. For information about entering directory user contexts,
see
“Configuring directory settings” (page 51) .
Directory user does not log out after directory timeout has expired
Solution: If you set the iLO Idle Connection Timeout to Infinite, the Remote Console periodically
pings the firmware to verify that the connection exists. When the ping occurs, the iLO firmware
queries the directory for user permissions. This periodic query keeps the directory connection active,
preventing a timeout and logging the user.
Problems generating keytab by using ktpass.exe
Solution: If you use ktpass.exe to generate a keytab, you must specify a principal name by
using the -princ argument.
218 Troubleshooting