Unable to access the login page – HP Integrated Lights-Out 3 User Manual

Page 215

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If the iLO processor is reset and the server is immediately reset, iLO firmware might not be fully
initialized when the server performs its initialization and attempts to start the iLO RBSU. In this
case, the iLO RBSU is unavailable, or the iLO option ROM code is skipped altogether.

Unable to access the login page

Solution: Verify that the SSL encryption level of your browser is set to 128 bits. The SSL encryption
level in iLO is set to 128 bits and cannot be changed. The browser and iLO encryption levels must
be the same.

Secure Connection Failed error when using Firefox browser

When you try to connect to iLO using Firefox ESR, the following message appears (

Figure 121

).

Figure 121 Secure Connection Failed dialog box

Solution 1:
1.

Navigate to Tools

→Options in Firefox.

2.

Click Advanced.

3.

Click the Encryption tab.

4.

Click View Certificates.

Click the Servers tab, and then delete any certificates related to iLO.

5.

Click the Others tab, and then delete any certificates related to iLO.

6.

Click OK.

7.

Start Firefox and connect to iLO.

NOTE:

The steps in Solution 1 are based on Firefox ESR 17. The procedure to use might vary

depending on the installed version of Firefox.

Solution 2:
1.

Close the Firefox application.

2.

Navigate to the Firefox AppData folder, and then delete all of the *.db files in all of the
Firefox directories.

The AppData folder is typically in the following location: C:\\Users\<user name>\
AppData\Local\Mozilla\Firefox\

Login issues

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