HP LaserJet Enterprise MFP M725 series User Manual

Page 13

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What type of phone line are you using? .................................................... 280
Are you using a surge-protection device? .................................................. 280
Are you using a phone company voice-messaging service or an answering
machine? .............................................................................................. 281
Does your phone line have a call-waiting feature? ...................................... 281

Check fax accessory status ..................................................................................... 281
General fax problems ............................................................................................ 282
Use Fax over VoIP networks .................................................................................... 283
Problems with receiving faxes ................................................................................. 283
Problems with sending faxes ................................................................................... 285
Fax error codes .................................................................................................... 286
Fax error messages on the product control panel ...................................................... 286

Send-fax messages ................................................................................. 288
Receive-fax messages ............................................................................. 289

Service settings ..................................................................................................... 289

Settings in the Troubleshooting menu ........................................................ 290

Solve product software problems (Windows) ........................................................................... 291

A print driver for the product is not visible in the Printer folder .................................... 291
An error message was displayed during the software installation ................................ 291
The product is in Ready mode, but nothing prints ...................................................... 291

Solve product software problems (Mac OS X) .......................................................................... 293

The product name does not appear in the product list in the Print & Fax or the Print &
Scan list ............................................................................................................... 293
A print job was not sent to the product that you wanted ............................................. 293
When connected with a USB cable, the product does not appear in the Print & Fax or
the Print & Scan list after the driver is selected .......................................................... 293

Remove software (Windows) ................................................................................................. 295
Remove the print driver (Mac OS X) ....................................................................................... 296

Index ............................................................................................................................... 297

ENWW

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