HP Deskjet 832c Printer - Manual (Page 73)

66
Getting Help When Things Go Wrong 5
documents printed on glossy paper or
on transparency film.
Printing appears on only part of the
paper
Check the selections in the Page Setup
dialog box.
Clean the inkjet printer cartridges. Go to
“Cleaning the Inkjet Print Cartridges” on
page 55. If this doesn’t help, replace one
or both inkjet printer cartridges. Go to
“Replacing an Inkjet Print Cartridge” on
page 52.
Colors don’t look right on the printed
page
Try the following:
• Print a sample page to see if you’ve
run out of ink.
• Clean the inkjet printer cartridges. Go
to “Cleaning the Inkjet Print
Cartridges” on page 55. If this doesn’t
help, replace one or both inkjet
printer cartridges. Go to “Replacing
an Inkjet Print Cartridge” on page 52.
• Use a different type of paper.
• Make sure you’ve selected the paper
you’re printing on from the Paper
Type pop-up menu in the Page Setup
dialog box.
Unwanted horizontal white lines or
stripes appear
Problems with print quality, especially
horizontal white lines in your document,
may mean a nozzle on the print head is
clogged or your inkjet printer cartridge is
running out of ink.
Clean the inkjet printer cartridges. Go to
“Cleaning the Inkjet Print Cartridges” on
page 55. If this doesn’t help, replace one
or both inkjet printer cartridges. Go to
“Replacing an Inkjet Print Cartridge” on
page 52.
The image prints wavy or distorted
Make sure that you are using a
recommended type of paper. If the
problem persists, see the information
about service and support that comes
with the printer.
Stains appear on printed pages
Stains on the backs or tops of printed
pages may mean that ink has spilled
inside the printer. If so, the ink can
transfer to the rollers and from there to
the paper.
Turn the printer off and unplug it. Then
open the printer and carefully clean the
rollers with a soft, dry cloth.
C6411-90053_VeniceFixed.book Page 66 Monday, June 28, 1999 11:50 AM