Chatsworth Products KVM Over IP User Manual

Page 10

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1.3.4 Host system mouse settings

The host’s operating system knows various settings from the mouse driver.

Warning!
The following limitations do not apply in case of USB and Mouse Type
“Windows >= 2000, MacOSX.”


While the IP console works with accelerated mice and is able to synchronize the local with the
remote mouse pointer, there are the following limitations, which may prevent this
synchronization from working properly:

Special Mouse Driver: There are mouse drivers that influence the synchronization process

and lead to desynchronized mouse pointers. If this happens, make sure you do not use a
special vendor-specific mouse driver on your host system.

Windows XP Mouse Settings: Windows XP knows a setting named “improve mouse

acceleration,” which has to be deactivated.

Active Desktop: If the Active Desktop feature of Microsoft Windows is enabled do not use a

plain background. Instead, use some kind of wallpaper. As an alternative, you could also
disable the Active Desktop completely.

Navigate your mouse pointer into the upper left corner of the applet screen and move it
slightly forth and back. Thus the mouse will be resynchronized. If this fails, disable the
mouse acceleration and repeat the procedure.

1.3.5 Single and Double Mouse Mode

The information above applies to the Double Mouse Mode, where remote and local mouse
pointers are visible and need to be synchronized. The IP console also features another mode,
the Single Mouse Mode, where only the remote mouse pointer is visible. Activate this mode in
the open Remote Console and click into the window area. The local mouse pointer will be
hidden and the remote one can be controlled directly. To leave this mode, it is necessary to
define a Mouse Hotkey in the Remote Console settings panel, see Section 3.5.1. Press this key
to free the captured local mouse pointer.

1.3.6 Recommended Mouse Settings

For the different operating systems we can give the following advice:

MS Windows 2000/2003 (Professional and Server) and XP (all versions): In general, we

recommend the usage of a mouse via USB. Choose USB without Mouse Sync. For a PS/2
mouse choose Auto Mouse Speed. For XP disable the option “enhance pointer precision” in
the Control Panel.

SUN Solaris: Adjust the mouse settings either via xset m 1 or use the CDE Control Panel to

set the mouse to “1:1, no acceleration.” As an alternative you may also use the Single
Mouse Mode.

MAC OS X: We recommend using the Single Mouse Mode.

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