Troubleshooting – AccuTemp EVOLUTION GAS STEAMER User Manual

Page 27

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MP4010-1003

EVOLUTION GAS STEAMER

21

WARNING LIGHTS

LOW WATER

The steamer is low on water or the water sensors need to be cleaned.


HIGH WATER (CONNECTED MODELS ONLY)DO NOT OPEN THE DOOR!

There is too much water in the steamer. Open the drain valve and drain water until this

Indicator lamp goes off.

OVER TEMP

The steamer has overheated. It may have run out of water. Carefully open the door, allowing

steam to escape and then check the water level in the bottom of the steamer If it is nearly

empty, check the water supply to make sure it isn’t turned off. Clean the water level sensor

probes (white buttons) located in the front left corner and the wall immediately around them

being careful not to get burned (protective gloves are strongly recommended). Turn the

steamer back on and it should refill. If the steamer has plenty of water, allow it to cool. This

normally takes a few minutes. When the Over Temp light goes out, restart the steamer.

Food Is Over Cooked

Check that the proper cook time is being used.

Food Is Under Cooked

Make sure you are using adequate time a. Extra time may be required if pans are covered or

if product is left in plastic bags or similar packaging.
Make sure the door is closed. When the door opens the heat is turned off until it is shut

Make sure the steamer is in the Cook Mode; Push the Display Temperature button to ensure

the steamer is at the boiling point of water taking into account your elevation above sea

level. If it isn’t the steamer maybe in the hold Mode. Variations in temperature can also be

caused by frozen product just being put in or with the connected model a fresh measure of

tap water was activated. These will shortly come up to temperature as long as the door is

closed.
Try using perforated pans as they allow steam to penetrate from all directions, maximizing

heat transfer and giving you the shortest cooking times. Try distributing the product more

evenly within the steamer and or pans, if possible.
For partial loads using 2½ ” pans the top position in the steamer is used first followed by the

third pan position from the top and then the fifth pan position from the top. Placing the pans

in these positions will optimize the cooking time and pan-to- pan uniformity.
Make sure the water drain valve on the front of the Evolution is tightly closed.

The steamer may appear to be cooking normally if the valve is slightly open but efficiency

may be compromised.
Check the door seal for food debris. Food debris on the face of the door seal or under flap

may cause steamer to appear to be cooking normally but efficiency may be compromised.
Nicks or cuts in the door seal may also cause inefficient cooking.

TROUBLESHOOTING

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