Alto-Shaam 1220 User Manual

Page 33

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COMbIThERM® ES SERIES • ELECTRIC INSTALLATION MANUAL #MN-28897 • 31.

i n s t a l l a t i o n

ERROR CODES AND REASONS (continued)

Error

Code

Display Shows

When does the error occur?

Possible reason

E13

Excess Steam Gen Temp

ES units only:
Activated if the temperature of the steam 
generator probe (B-4) is higher than 248°F for 
26 seconds.

• Problem with water level probe.

• Scale build-up inside steam generator.

• Steam element contactor is stuck.

• Connection issue with B-4 probe.

• Faulty B-4 probe.

ESi units only:
Activated if the position of personality jumper 
on X-3 is incorrect.

Activated if the position of B-4 jumper is 
incorrect.

•  Jumper on X-3 is improperly positioned. 

Should be between 2-8 or, if it is a smoker, 
between 2-9.

•  Jumper on X-6a is improperly positioned.  

Should be between 13-14.

E15

Excess Condensate Temp

Activated if the temperature of the condensate 
probe (B-3) is higher than 212°F for 26 
seconds.

• Water supply is shut off.

• Faulty or plugged solenoid valve (Y-2).

• Connection issue at B-3 probe.

• Faulty B-3 probe.

E21

Oven Probe Fault

Activated if oven temperature probe (N-6) is 
interrupted.

• Connection issue at N-6 probe.

• Faulty N-6 probe.

E22

Core Temp Probe Fault

Activated if cooking in Core Temp mode 
and the CTC sensor measures an excessive 
temperature.

• CTC sensor is damaged.

•  4-point CTC sensor is activated, but 1-point 

CTC sensor is installed.

•  Cable connection of CTC sensor is damaged.

•  Hardware problem on control unit (SM).

E23

Steam Gen Probe Fault

ES units only:
Activated if the steam generator probe (B-4) is 
interrupted.

ESi units only:
•  Activated if the position of personality 

jumper on X-3 is incorrect.

•  Activated if the position of B-4 jumper is 

incorrect.

• Connection issue at B-4 probe.

• Faulty B-4 probe.

•  Jumper on X-3 is improperly positioned.   

Should be between 2-8 or, if it is a smoker, 
between 2-9.

•  Jumper on X-6a is improperly positioned.  

Should be between 13-14.

E24

Bypass Probe Fault

Activated if the bypass probe (B-5) is 
interrupted.

• Connection issue at B-5 probe.

• Faulty B-5 probe.

E25

Condensate Probe Fault

Activated if the condensate probe (B-3) is 
interrupted.

• Connection issue at B-3 probe.

• Faulty B-3 probe.

E26

Steam Gen Safety Probe Fault Activated if the steam generator safety probe 

(N-8) is interrupted.

• Connection issue at N-8 probe.

• Faulty N-8 probe.

E27

Excess Steam Gen Safety
Temp

Activated if the steam generator safety probe 
(N-8) measures a temperature in excess of 
266°F.

ESi units only:
•  Activated if the position of N-8 jumper is 

incorrect.

• Problem with water level probe.
• Scale build-up inside steam generator.
• Steam element contactor is stuck.
• Connection issue with N-8 probe.
• Faulty N-8 probe.

•  Jumper on X-6b is improperly positioned.  

Should be between 1-2.

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