Avaya Aura NN44400-710 - Manual (Page 134)

Report Creation Wizard
134 NN44400-710 Contact Center Performance Management 12 November 2010
9 If you select more than one table, in the Table Linking window, from each of the left
and right Tables lists, select a table.
10 From each of the left and right Fields lists, select a field to join.
Attention: The selected field in the right Fields list must contain the same data as the selected
field in the left Fields list.
11 From the join list, select a join type and click Link.
The selected tables, field, and join type appear in the Links list.
12 To remove an item from the Links list, select the item and click Remove.
13 Click Next.
14 In the Field Selection window, In the Fields list, double-click a field or formula to add
to the report.
The selected field or formula moves from the Fields list to the Fields Selected list.
By default the table name is appended to the field name after you add the field to the
Fields Selected list. To remove the table name, click the Toggle Table Name icon.
Attention: If you remove a field from the Field Selection page, the field is removed only from
the Details section, not from any other section.
15 To change the order of the selected fields, use the up and down arrows.
16 To modify the properties of a selected field, in the Selected Fields list, click a field, and
then in the Width box, type a new width.
A default width of 50 pixels applies to all selected fields. The Title box is a read-only
field.
17 Click Next.
18 To select a field to group by, in the Grouping window, from the Fields list, double-click
a field or formula.
The selected field or formula moves to the Group by list.
19 To accept the default properties of the selected fields and formulas, proceed to step 23 .
20 To modify the properties of a group field, from the Group by list, select a field.
21 From the Sort Order list, select a sort order.
22 From the The section will be printed list, select a length of time that defines when the
group changes.
Attention: This option is available only for Date, Time, and DateTime fields to determine when
you print the group information. For example, if you select each hour groups records together,
the system calculates group summaries for each hour.
23 Click Next.
24 In the Summaries window, from the Fields list, select a field.
25 From the Summation Type list, select a summation type.