Troubleshooting – Muxlab Passive CCTV/GLI Hub User Manual

Page 15

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© MuxLab Inc.

Passive CCTV/GLI Hub Installation Guide

Page 15

4.

Troubleshooting

The following chart describes some of the problem symptoms, the
probable causes and possible solutions. If the information below
does not solve the problem, please contact MuxLab Technical
Support at 877-689-5228 (North America) or at (+1) 514 905-0588
(International) or via e-mail at

[email protected]

.


Picture

Probable Causes Possible Solutions

Power-off.

Check power supplies of CCTV
equipment. Check power supply
fuse.

Wrong pin
configuration

Check pin configuration and
verify straight-through wiring.

No video image

Defective CCTV
Balun

Change CCTV baluns for
another pair.

Poor image
quality,
distortions,
interference

EMI interference
Wires reversed
on signal pair on
one side
Split pair

Check that wiring is not too
close to transformers and
lighting ballasts
Make sure that the wires on the
signal pair are not reversed on
one side.
Check if the UTP pairs are
correct (not split)

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