Muxlab Passive CCTV/GLI Hub - Manual (Page 18)

© MuxLab Inc. Passive CCTV/GLI Hub Installation Guide
Page 18
6.
Product Warranty Policy
Items under warranty - Company Policy
MuxLab guarantees its products to be free of defects in manufacturing and workmanship for
the warranty period from the date of purchase. If this product fails to give satisfactory
performance during this warranty period, MuxLab will either repair or replace this product at
no additional charge, except as set forth below. Repair and replacement parts will be
furnished on a exchange basis and will be either reconditioned or new. All replaced parts and
products become the property of MuxLab. This limited warranty does not include repair
services for damage to the product resulting from accident, disaster, misuse, abuse, or
unauthorized modifications or normal decay of battery driven devices. Batteries if included
with the product, are not covered under this warranty.
Limited warranty service can be obtained by delivering the product during the warranty period
to the authorized MuxLab dealer from whom you purchased the product, or by sending it to
MuxLab. MuxLab will not accept any such product for repair without a Return Material
Authorization number (RMA#) issued by its Customer Service Department and a proof of
purchase date. If this product is delivered to MuxLab by mail, you agree to assume risk of loss
or damage in transit, to prepay shipping charges to the warranty service location, and to use
the original shipping container or equivalent.
THE ABOVE LIMITED WARRANTY IS THE ONLY WARRANTY COVERING YOUR
MUXLAB PRODUCT. THERE ARE NO OTHER WARRANTIES, EXPRESSED OR
IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. SOME STATES DO NOT ALLOW LIMITATIONS ON
IMPLIED WARRANTIES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
IF THIS PRODUCT IS NOT IN GOOD WORKING ORDER, YOUR SOLE REMEDY
SHALL BE REPAIR OR REPLACEMENT AS PROVIDED FOR ABOVE. IN NO EVENT
SHALL MuxLab BE LIABLE TO YOU FOR ANY DAMAGES, INCLUDING ANY LOSS
OF PROFITS, LOST SAVINGS, OR OTHER INCIDENTAL OR CONSEQUENTIAL
DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THIS PRODUCT,
EVEN IF MUXLAB OR AN AUTHORISED MuxLab DEALER HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES; NOR WILL MUXLAB BE LIABLE FOR ANY
CLAIM BY ANY OTHER PARTY. SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR
CONSUMER PRODUCTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT
APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU
MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE.
Warranty Periods
Any product found to be defective within three (3) months of invoice, including one (1) month
shelf life, may be returned for replacement by a new unit or a satisfactory repair within one
(1) month of receiving any returned product. The customer must provide MuxLab with the
serial number and proof of purchase of the defective unit being returned. All R.M.A.’s issued
are subject to inspection by MuxLab, and will be returned to customer if not properly