Lenovo ThinkStation P300 - Manual (Page 4)

Updating the BIOS from a disc . . . . . . 44
Updating the BIOS from your operating
system . . . . . . . . . . . . . . . .
45
Recovering from a BIOS update failure . . . 45
Chapter 6. Preventing problems . . . 47
Keeping your computer current . . . . . . . . 47
Getting the latest device drivers for your
computer . . . . . . . . . . . . . . .
47
Updating your operating system . . . . . . 47
Using System Update . . . . . . . . . . 48
Cleaning and maintenance . . . . . . . . . . 48
Basics . . . . . . . . . . . . . . . . 48
Cleaning your computer . . . . . . . . . 48
Good maintenance practices . . . . . . . 49
Moving your computer . . . . . . . . . . . 50
Chapter 7. Troubleshooting and
diagnostics . . . . . . . . . . . . . .
53
Basic troubleshooting . . . . . . . . . . . . 53
Troubleshooting procedure . . . . . . . . . . 54
Troubleshooting . . . . . . . . . . . . . . 54
Audio problems . . . . . . . . . . . . 55
CD problems . . . . . . . . . . . . . 55
DVD problems . . . . . . . . . . . . . 56
Intermittent problems . . . . . . . . . . 57
Problems with the keyboard or mouse . . . 57
Monitor problems. . . . . . . . . . . . 58
Networking problems . . . . . . . . . . 59
I have connected an option to my computer,
but it does not work . . . . . . . . . . .
61
Performance and lockup problems . . . . . 61
The printer does not work . . . . . . . . 62
Serial connector cannot be accessed . . . . 62
Software problems . . . . . . . . . . . 62
My USB connectors cannot be accessed . . 63
Lenovo Solution Center . . . . . . . . . . . 63
Chapter 8. Recovery information . . . 65
Recovery information for the Windows 7 operating
system . . . . . . . . . . . . . . . . . .
65
Creating and using recovery media . . . . . 65
Performing backup and recovery operations . 66
Creating and using a rescue medium . . . . 68
Reinstalling programs and device drivers . . 68
Solving recovery problems . . . . . . . . 70
Recovery information for the Windows 8.1
operating system. . . . . . . . . . . . . .
70
Refreshing your computer . . . . . . . . 70
Resetting your computer to the factory default
settings. . . . . . . . . . . . . . . .
70
Using the advanced startup options . . . . 71
Recovering your operating system if Windows
8.1 fails to start. . . . . . . . . . . . .
71
Chapter 9. Installing or replacing
hardware . . . . . . . . . . . . . . .
73
Handling static-sensitive devices . . . . . . . 73
Installing or replacing hardware . . . . . . . . 73
Installing external options . . . . . . . . 73
Removing the computer cover. . . . . . . 74
Removing and reinstalling the front bezel . . 74
Accessing the system board components and
drives . . . . . . . . . . . . . . . .
76
Installing or replacing a memory module . . . 76
Installing or replacing a PCI card . . . . . . 78
Replacing the battery . . . . . . . . . . 80
Installing or replacing the mSATA solid-state
drive . . . . . . . . . . . . . . . . .
81
Installing or replacing the optical drive . . . 87
Installing or replacing the solid-state drive . . 90
Replacing the front audio and USB
assembly . . . . . . . . . . . . . . .
94
Replacing the system fan. . . . . . . . . 96
Replacing the heat sink and fan assembly . . 98
Replacing the power supply assembly . . . 101
Replacing the primary hard disk drive . . . . 106
Replacing the secondary hard disk drive. . . 108
Replacing the Wi-Fi units . . . . . . . . . 112
Installing or removing the front Wi-Fi
antenna
. . . . . . . . . . . . . . . 117
Installing or removing the rear Wi-Fi
antenna
. . . . . . . . . . . . . . . 121
Replacing the keyboard or mouse . . . . . 122
Completing the parts replacement . . . . . 123
Chapter 10. Getting information, help,
and service . . . . . . . . . . . . .
125
Information resources . . . . . . . . . . . . 125
Lenovo ThinkVantage Tools . . . . . . . . 125
Help and Support. . . . . . . . . . . . 125
Safety and Warranty. . . . . . . . . . . 125
Lenovo Web site . . . . . . . . . . . . 125
Lenovo Support Web site. . . . . . . . . 126
Help and service . . . . . . . . . . . . . . 126
Using the documentation and diagnostic
program . . . . . . . . . . . . . . .
126
Calling for service. . . . . . . . . . . . 126
Using other services . . . . . . . . . . 127
Purchasing additional services . . . . . . 127
Appendix A. System memory
speed . . . . . . . . . . . . . . . .
129
ii ThinkStation P300 User Guide