Bell 36028 - Manual (Page 27)

TROUBLESHOOTING
A. TELEPHONE UNIT TROUBLESHOOTING TABLE
SYMPTOM
No dial
tone
Does not
ring
No power on
the handset
unit
Does not
charge
Range is
limited
Calls
received
flutters or
fades
Interference
on reception
Excessive
static
SOLUTION
• Check the telephone line cord connectors at both ends that they are pushed in
firmly until they click.
• If you had a power failure or had unplugged the base unit, replace the handset on
the base unit for two to five seconds to reset the system.
• Check the RING ON/OFF mode on the handset. Set to RING ON mode to
enable the handset ringer.
• Check the telephone line cord connectors at both ends that they are pushed in
firmly until they click.
• You may have exceeded the Ringer Equivalence Number(REN) limit of how
many phones can be connected to the same line. The REN total of all
devices(printed on the bottom label of each unit)should not exceed five(5).
Disconnect the appropriate units to lower the REN total.
• Check the Ni-Cd battery pack for proper connection inside the battery
compartment on the handset.
• The handset rechargeable Ni-Cd pack may need charging.
• Check the Ni-Cd battery pack for proper connection inside the battery
compartment on the handset.
• Made sure the charging contacts on both the base unit and the handset are in
contact during charging.
• The charging contacts and terminals may need cleaning with an
alcohol-dampened swab.
• Move the base unit so that it is centrally located in your residence or office and
make sure that the base unit is not located near appliances.
• The handset Ni-Cd battery may be weak. Recharge the Ni-Cd battery.
• Refer to the section " Improving Cordless Reception".
• The handset rechargeable Ni-Cd battery pack may need charging.
• Choose an alternate channel using the MENU/SCAN button on the handset.
• Refer to the section "Improving Cordless Reception".
• Refer to the section "Improving Cordless Reception".
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