Rebuild, Raid mode password, Raid master: user name or password error – Oyen Digital DATATALE RC-M4QJ 4-BAY RAID User Manual

Page 73

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REBUILD

Q:

Does the RAID System have to be connected to the host computer when it is

in rebuild mode?

A:

No, it does not have to be. The RAID System can support offline rebuild,

which means it can perform the rebuild function without being connected to a
host computer.


Q:

I replaced a hard drive with the new one when the RAID System is rebuilding

and a warning notice of “the device is not safely removed” pops out. What
should I do?

A:

This only occurs when the RAID System is connected under the USB 2.0

interface. Please ignore the warning and continue the rebuilding process.

Q:

I replaced a bad hard drive with a new one, but the Automatic Rebuild is not

triggered by itself. Why is that?

A:

You have to go to RAID MASTER to assign the new hard drive as a “Spare”

under the Advanced Mode Menu. Once it is assigned, the Rebuild process
should start.

RAID MODE PASSWORD

Q:

What is the RAID Mode password for? I tend to forget the password I create

so can I choose not to create one?

A:

The purpose of the password is to protect the “changes” done for the system

under the RAID MASTER or LCM for the RAID Mode setup, not for the data itself.
User can choose to or not to set up a password based on preference. The
password is limited to 8 digits maximum. It is highly recommended to use
numbers only because the same password would need to be inserted in the LCM
if the RAID MASTER software is not available and each alphabet letter is
represented by its placement in the alphabet (i.e. 1 for “A”, 11 for “K”, 26 for “Z”),
chosen by clicking the button that many times.

Q:

What if I forgot my RAID Mode password?

A:

If the password is forgotten, then the hard drives need to be reformatted

individually under a Low Level Format (which needs to be performed under the
BIOS of the host, not the OS itself).

RAID MASTER: USER NAME OR PASSWORD ERROR

Q:

What happens if a popup window stating “unexpected reply from SMTP

server: … Error: Authentication failed: Authentication failure"?

A:

It means that the entered Email Notification server information is not correct.

Please double check the entered information to see if they’re correct, especially
user name and password.

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