Rockwell Automation 1203-SSS Smart Self-powered Serial Converter - Manual (Page 33)

Troubleshooting 4-7
Troubleshooting Potential Problems
Description Action
You are unable to establish a
connection between your computer
and the serial converter. • If the status indicators are off, connect the
cables and apply power to the product.
• Configure your software and serial converter
to use the same serial port rate (baud rate).
After changing the serial port rate,
you are no longer able to
communicate with the serial
converter and connected product.
For example, in HyperTerminal,
meaningless text appears on the
screen when you press Enter. In
DriveExplorer, parameter values are
not updated. Reset the serial port rate in the software.
Instructions are included here for resetting the
serial port rate in HyperTerminal and
DriveExplorer. If you are using a different
configuration tool, refer to its user manual.
HyperTerminal
1.
Select File > Properties, and then click
Configure.
2. Select the new baud rate, and then click OK.
3. Save and close HyperTerminal.
4. Double-click on your HyperTerminal file (*.ht)
to restart HyperTerminal.
5. Press Enter until the main menu appears.
DriveExplorer
1.
Select Explore > Configure
Communication.
2. Select the new baud rate. DriveExplorer
should start updating values again. If it does
not, restart DriveExplorer.
You set a new serial port rate, but the
serial converter is still using the old
serial port rate. • Reset the adapter. Refer to Chapter 3 ,
Configuring the Serial Converter .
You are using either DriveExplorer
v1.xx or DriveTools32 v2.xx and you
can not perform any of the following:
1.
Route out over a network, such
as DeviceNet to another drive.
2. Access DPI peripherals such as
the 20-COMM-D DeviceNet
adapter.
3. Access 32-bit data.
Normal operation. These features require either:
• DriveExplorer v2.xx or greater.
• DriveTools 2000 v1.xx or greater.
You are using either DriveExplorer
v2.xx (or greater) or DriveTools 2000
v1.xx (or greater) and you can not
perform any of the following:
1.
Route out over a network, such
as DeviceNet to another drive.
2. Access DPI peripherals such as
the 20-COMM-D DeviceNet
adapter.
3. Access 32-bit data.
• Check the 1203-SSS firmware version – you
must have FRN 3.xxx or greater.
• Parameter 16 - [Interface Select] must be set
to “Auto.”
• Reset the converter. See Resetting the Serial
Converter in Chapter 3 .