Rockwell Automation 1609-B_D UPS Product User Manual - Manual (Page 22)

22 Rockwell Automation Publication 1609-UM009A-EN-P - January 2013
Bulletin 1609 UPS
Troubleshooting
Button Function Explanation
UPS Output Enable Press and hold the button until one beep is heard, then release
immediately
UPS Output Disable Press and hold the button until three beeps are heard, then release
immediately
Self-Test Press and hold the button until two beeps are heard, then release
immediately (The UPS must operate for at least 4 hours before executing
this function)
Problem Possible Cause Solution
No LED illuminates /
No alarm UPS output is disabled or input utility
power is not present Have qualified electrician trouble shoot the input utility
power system and make the necessary corrections.
No UPS output The UPS has not been enabled Manually Enable - Make sure the Remote Function
selector switch is in the Disable position, then press and
hold the UPS Power button until one beep is heard and
release immediately.
Remotely Enable - Make sure the Remote Function
selector switch is in the Enable position and verify that
there is an adequate connection to the remote on/off dry
I/O connection (terminals 7 & 8)
UPS Operates on battery
although input utility
voltage exists The system may experience high, low
or distorted input utility voltage Reduce the UPS sensitivity by using the 1609 UPS
Management software.
If the problem persists, move or connect the UPS with a
known good quality utility power source.
Input line utility power
circuit breaker trip The system may have experienced an
overload Verify that the circuit breaker is sized properly.
Verify the load connected to the output of the UPS. Ensure
that the load does not exceed the output rating of the UPS.
FAULT LED illuminates An internal fault has been detected Refer to the UPS LED Fault Indicators below to identify the
specific fault that occurred and possible resolution.
ONLINE LED illuminates, but
no UPS output is available The UPS output connection may not
be connected properly Disable the UPS output and have qualified electrician
troubleshoot the output connection system and make the
necessary corrections.
The battery did not provide
expected runtime The batteries might be weak or the
lifespan is due Charge the batteries for 8 hours and retest the runtime.
If the runtime is still less than expected after charging,
replace the batteries even if the Replace Battery LED doesn’t
illuminate.
No communication
between the
UPS and your PC Wrong cable Verify cable used.
The connection cable is not firmly
connected Reconnect the communication cable firmly.
PC Communication Port may have
been used by another process or is
defective Check if there is other software or service accessing the
Communication Port on your PC, or connect it to a different
communication port.
There is interference on the
connection cable Lay the cable differently or away from other cables and
reconnect the cable.