Rockwell Automation AADvance Controller Troubleshooting and Maintenance Manual - Manual (Page 47)

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Document: 553634
(ICSTT-RM406F_EN_P) Issue: 089:
4-3
Rectify a Critical Firmware/Hardware Failure
When a single critical firmware failure occurs, such as a software watchdog failure, or self-test detects
a hardware failure, the processor module will automatically reboot into the Recovery Mode. In
Recovery mode the application is stopped so the processor displays the following changes to the status
indications occurs:
 READY goes Amber
 RUN goes Amber
 FORCE goes Amber
 AUX goes Amber
 SYSTEM HEALTHY stays Green and after a short delay goes Red
 HEALTHY goes Red
You should do the following:
1) Collect the logs from the processor and contact Product Support at "
[email protected] and submit them for analysis by support.
alternatively
2. You can replace the processor module and contact your regional office for an RMA number to
return the faulty module.
Install a T9110 Processor Module
Note: All new processor modules are delivered with the latest firmware and a base level Recovery
Mode firmware build. You can enter the Recovery Mode by pressing the Fault Reset button
immediately after the module has booted up.
Inspect the module:
 Before inserting a new I/O module, inspect it for damage.
 The identification labels on the sides of the I/O module will be hidden once the
module is installed. Therefore before installation record the location of the module
and the details shown on the label.
 If you are installing more than one processor module make sure they all have the
same firmware build.
To install each T9110 processor module, do the following:
1) Examine the coding pegs on the T9100 processor base unit and verify they
complement the sockets on the rear of the processor module: