ClearCube PCoIP System User's Guide - Manual (Page 118)

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Appendix B: Troubleshooting
This section describes common troubleshooting tasks.
Can’t set or change peer for a device
When you try to specify or change a device’s peer using the Web interface and click Apply, the
page reloads but the new peer data is not applied.
Resolution
Make sure that the device does not have an active session. From the Web interface, click
Diagnostics > Session Control. If the Connection State is Connected or Connection Pending,
click Disconnect. You can now click Configuration > Session to set your peer. See
6.5 “
Specifying a Device’s Peer ” on page
68 for more information about setting a peer. The
picture below shows the Session Control page.