Pcoip does not support all power states, Resolution, Host cards do not respond to arp requests – ClearCube PCoIP System User's Guide User Manual

Page 120

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Host cards do not respond to ARP requestsTroubleshooting Firmware Updates

ClearCube Technology, Inc.

113

For more information, see

Chapter 2

Connection Modes and Network Topology

on page

12

and

Configuring Zero Clients and Host Cards

on page

62

.

PCoIP does not support all power states

Several power states do not provide power to all system components, preventing PCoIP
components from establishing sessions, maintaining sessions, and from receiving wake requests.

Resolution

Disable any power management settings in the system that would put the system into power
states S1 or S2. As a workaround, note that Standby (S3), Hibernate (S4), and Soft-Off (S5)
are supported.

Host cards do not respond to ARP requests

Host cards do not respond to Address Resolution Protocol (ARP) requests when they are in S4
and S5 power states.

Resolution

Add static ARP cache entries for the host blades that will be powered down.

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