Revel Salon - Manual (Page 23)

SERVICE INFORMATION
In the unlikely event that your Revel component requires service,
please contact your Revel dealer for immediate assistance. They
will determine if it can be serviced locally or requires shipment to
our factory or other service repair facility.
IMPORTANT: If factory service is required, please obtain a
return authorization number before shipping the defective unit
to us. Call the Revel Service Department at 1-818-830-8777 on
any business day, from 9
A
.
M
. to 5
P
.
M
. PST.
• In order to repair the unit quickly, please provide us with the
product’s serial number and detailed information about the
problem the unit is experiencing, especially if it is intermittent.
• If applicable, include a copy of the original bill of sale to verify
the unit’s warranty coverage.
IMPORTANT: Be sure to pack each unit to be returned in its
original packing carton and mark the return authorization
number(s) on the outer carton(s) for identification.
Your Revel dealer can order a new set of shipping materials if you
no longer have the original cartons. Since there will be a charge for
this service, we strongly recommend saving all packing materials.
REVEL ULTIMA STUDIO
Owner’s Manual
23