tekmar 363 Universal Reset Control Installation User Manual

Page 36

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Copyright © D 363 -

12/08

Error Displayed

Description of Error

363 Error Messages (2 of 4)

The RTU was unable to read a piece of information stored in the Schedule menu. Because of this,
the control was required to load the factory settings into all of the items in the Schedule menu. The
control will continue to display the error message until all of the items available in the Schedule menu
of the RTU have been checked by the user or installer.

Note: Access level must be ADV in order to

clear the error.

The RTU was unable to read a piece of information stored in the Monitor menu. Because of this, the
control was required to load the factory settings into all of the items in the Monitor menu. The control
will continue to display the error message until all of the items available in the Monitor menu of the RTU
have been checked by the user or installer.

Note: Access level must be ADV in order to clear the error.

The control is no longer able to read the information that is coming from the RTU. Reconnect the RTU
and press either the Menu or Item button to clear the error. If the RTU has been deliberately disconnected
from the control, remove power from the control for 10 seconds and then repower the control in order
to clear the error message.

The RTU was unable to read a piece of information stored in the Miscellaneous menu. Because of
this, the control was required to load the factory settings into all of the items in the Miscellaneous
menu. The control will continue to display the error message until all of the items available in the
Miscellaneous menu of the RTU have been checked by the user or installer.

Note: Access level must

be ADV in order to clear the error.

Either an incorrect device has been connected to the tekmar Net

TM

(tN1 / tN2) input terminal, or an

RTU has been connected to the control and the

Heating Curve / Reset Ratio DIP switch has been set

to

Reset Ratio. Once the problem has been corrected, press either the Menu or Item button to clear

the error message from the control.

A short circuit has been read between the tekmar Net

TM

(tN1 / tN2) terminal and a Com terminal on

the control. Either the wires leading to the tN1/tN2 device are shorted or the polarity of the wires is
reversed. Determine the cause and remove the short. The error message can be cleared by pressing
either the Menu or Item button.

The RTU was unable to read a piece of information stored in the Adjust menu. Because of this, the
control was required to load the factory settings into all of the items in the Adjust menu. The control
will operate based on only the

Characterized Heating Curve settings until all of the items available

in the Adjust menu of the RTU have been checked by the user or installer.

Note: Access level must

be ADV in order to clear the error.

The control is no longer able to read the Outdoor sensor due to a short circuit. In this case the control
assumes an outdoor temperature of 32˚F (0˚C) and continues operation. Locate and repair the problem
as described in the Data Brochure D070. To clear the error message from the control after the sensor
has been repaired, press either the Menu or Item button.

The control is no longer able to read the Outdoor sensor due to an open circuit. In this case the control
assumes an outdoor temperature of 32˚F (0˚C) and continues operation. Locate and repair the problem
as described in the Data Brochure D070. To clear the error message from the control after the sensor
has been repaired, press either the Menu or Item button.

The control is no longer able to read the Mixing Supply sensor due to a short circuit. In this case the
control will operate the mixing device at a fixed 15% of output as long as there is a Mixing Demand.
Locate and repair the problem as described in the Data Brochure D070. To clear the error message
from the control after the sensor has been repaired, press either the Menu or Item button.

The control is no longer able to read the Mixing Supply sensor due to an open circuit. In this case
the control will operate the mixing device at a fixed 15% of output as long as there is a Mixing Demand.
Locate and repair the problem as described in the Data Brochure D070. To clear the error message
from the control after the sensor has been repaired, press either the Menu or Item button.

The control is no longer able to read the Boiler Supply sensor due to a short circuit. If the Boiler Minimum
setting is higher than 100˚F (38˚C) the control will close the boiler contact when there is a call for heat
in the system and the boiler temperature will be controlled by the boiler’s operating aquastat. If the Boiler
Minimum setting is lower than 100˚F (38˚C) the control will not operate the boiler contact. Locate and
repair the problem as described in the Data Brochure D070. To clear the error message from the control
after the sensor has been repaired, press either the Menu or Item button.

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