Troubleshooting – Iris Sample Processing StatSpin® ThermoBrite Denaturation and Hybridization User Manual

Page 18

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14

Troubleshooting

Unit does not turn on or
No power.

Check both cord ends are plugged in.

Check Fuses located on rear panel next to power switch.
Replace with same type and value.

Poor results on slides.

Verify selected protocol again

st probe manufacturer’s

recommendation.

Ensure Humidity Control Strips are in place and moist.

Ensure cover slip sealant was applied.

Ensure plate is heating.

Ensure lid is properly closed.

Ensure air intake and outlet are not obstructed.

Cannot read Display

Allow unit to reach room temperature before operating.

Contact Iris Sample Processing Customer Service.

Temperature on display
does not match surface
temperature of slides

Clean slide heating plate, replace with clean slides.

Cannot set temp above
70º C

Verify program mode, you cannot exceed preset limits.
Verify limits under programming section.

Can’t find “Create a
Program”

More than 40 programs have been stored. You can only edit
a program.

Keypad not functioning
properly.

Contact Iris Sample Processing Customer Service.

High Temperature Error

Ensure that there is no obstruction of the fan on the
underside of the unit.

Ensure the unit is positioned a minimum of 12” (30 cm) from
the wall.

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