FRIGIDAIRE FGUB2642LF - Manual (Page 37)

37
BEFORE YOU CALL
Visit our web site at
www.frigidaire.com.
1-800-944-9044 (United States)
1-800-265-8352 (Canada)
CONCERN POTENTIAL CAUSE COMMON SOLUTION
AUTOMATIC ICE MAKER
Ice maker is not
making any ice.
• Ice maker is turned off.
• Refrigerator is not con-
nected to water line or
water valve is not open.
• The water supply line
is kinked.
• The water filter is not
seated properly.
• The water filter may
be clogged with
foreign material.
• Freezer ice maker wire
signal arm is being held
up by an item not al-
lowing it to go in the on
or down position.
• Turn on ice maker. For the fresh food ice
maker, press and hold the “Ice Off” button
for three (3) seconds until the indicator light
is off. For the freezer ice maker, lower the
wire signal arm.
• Connect the unit to the household water
supply and ensure the water valve is
open.
• Ensure that the supply line does not kink
when the refrigerator is pushed into place
against the wall.
• Remove and re-install the water filter. Be
sure to push the filter firmly so that you
hear it lock solidly into position.
• If water dispenses slowly or not at all, or
if the filter is six (6) months old or older, it
should be replaced.
• Move any item or frozen ice cubes that
may block the signal arm from being in
the on or down position. See Automatic
Ice Maker-Freezer section in manual.
Ice maker is not
making enough ice.
• Ice maker is producing
less ice than
you expect.
• The water filter may be
clogged with
foreign material.
• The water supply line
is kinked.
• Saddle valve on cold water
pipe is clogged or restricted
by foreign material.
• Heavy traffic, opening
or closing of the
doors excessively.
• The fresh food and freezer ice makers will each
produce approximately 2.5 pounds of ice every
24 hours depending on usage conditions.
• If water dispenses slower than normal, or
if the filter is six (6) months old or older, it
should be replaced.
• Ensure that the supply line does not kink
when the refrigerator is pushed into place
against the wall.
• Turn off household water line valve. Remove valve.
Ensure that valve is not a self-piercing saddle valve.
Clean valve. Replace valve if necessary.
• Press Fast Freeze to temporarily increase
ice production rate.
Freezer ice maker
will not stop mak-
ing ice (select
models).
• Ice maker wire signal
arm is being held down
by some package in the
freezer that has fallen
against the ice maker.
• Move any item or frozen ice cubes that
may block the signal arm from being in
the off or upward position. See Auto-
matic Ice Maker-Freezer section
in manual.
Ice cubes are
freezing together.
• Ice cubes are not being
used frequently enough
or interruption of power
for prolonged time.
• Ice cubes are hollow
(shells of ice with water
inside). The hollow cubes
break open in the bin
and leak their water onto
existing ice, which causes
it to freeze together.
• Remove ice container and discard ice.
The ice maker will produce fresh supply.
Ice should be used at least twice weekly
to keep the cubes separated.
• This generally occurs when the ice maker
does not get enough water. This is usu-
ally the result of a clogged water filter or
restricted water supply. Replace the water
filter and if the condition still occurs check
for a Saddle Valve, water valve not turned
on all the way or kinked water supply line.