Before you call, 38 concern potential cause common solution – FRIGIDAIRE FGUB2642LF User Manual

Page 38

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38

CONCERN

POTENTIAL CAUSE

COMMON SOLUTION

DISPENSER (Ice & Water)

Dispenser will not

dispense ice.

• Dispenser lock out

is engaged.

• There is no ice in the

bin to be dispensed.

• The refrigerator doors are

not completely closed.

• Dispenser paddle has

been pressed too long

and the dispenser mo-

tor has overheated.

• Press and hold control lock for three

(3) seconds.

• See the “Ice maker is not making any ice”

section above.

• Be sure the refrigerator doors are com-

pletely closed.

• The motor overload protector will reset in

about three (3) minutes and then ice can

be dispensed.

Ice dispenser is

jammed.

• Ice has melted and frozen

around auger due to

infrequent use, tempera-

ture fluctuations, and/or

power outages.

• Ice cubes are jammed

between ice maker and

back of ice container.

• Remove ice container, thaw, and empty

the contents. Clean container, wipe dry,

and replace in proper position. When new

ice is made, dispenser should operate.

• Remove ice cubes that are jamming the

dispenser.

Dispenser will not

dispense water.

• Dispenser lock out

is engaged.

• Water filter not seated

properly.

• Water filter is clogged.

• Household water line

valve is not open.

• Press and hold control lock for three

(3) seconds.

• Remove and reinstall the water filter. Be

sure to push the filter firmly so that you

hear it lock solidly into position.

• Replace filter cartridge. Be sure to remove

protective caps and push the filter firmly so

that you hear it lock solidly into position.

• Open household water line valve. See CON-

CERN column AUTOMATIC ICE MAKER.

Water has an odd

taste and/or odor.

• Water has not been

dispensed for an ex-

tended period of time.

• Unit not properly con-

nected to cold water line.

• Draw and discard 10-12 glasses of water to

freshen the supply.

• Connect unit to cold water line that sup-

plies water to the kitchen faucet.

Water pressure is

extremely low.

• Cut-off and cut-on pres-

sures are too low (well

systems only).

• Reverse osmosis system

is in regenerative phase.

• Have someone turn up the cut-off and cut-on

pressure on the water pump system (well

systems only).

• It is normal for a reverse osmosis system to be

below 20 psi during the regenerative phase.

Water not cold

enough.

• As warmer tap water goes

through the filter and enters

the water tank the chilled

water is pushed through

to the dispenser. Once the

chilled water is used up it will

take several hours to bring

the freshly replaced water to

a cooler temperature.

• Add ice to cup or container before dis-

pensing water.

OPENING/CLOSING OF DOORS/DRAWERS

Door(s) will not

close.

• Door was closed too

hard, causing other

door to open slightly.

• Refrigerator is not level.

It rocks on the floor

when moved slightly.

• Refrigerator is touching

a wall or cabinet.

• Close both doors gently.

• Ensure floor is level and solid, and can

adequately support the refrigerator. Contact a

carpenter to correct a sagging or sloping floor.

• Ensure floor is level and solid, and can

adequately support the refrigerator. Contact a

carpenter to correct a sagging or sloping floor.

BEFORE YOU CALL

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