Nikon LS-10 Installation Guide for Macintosh - Manual (Page 62)

Troubleshooting
• Problem: I lan't find the Nikon Scanner plug-in in my third-party application
software.
Action for Adobe Photoshop 2.01 Users:
All plug-ins (including Nikon’s)
must be in the same folder as the Photoshop Prefs files,“PS Prefs.” If the
ACQUIRE
menu is not available, locate
all
copies of the PS Prefs file, delete them, and
empty the
trash.
If the trash is not emptied, Photoshop will follow the PS Prefs file to the trash
and use it!
The next time you start Photoshop you will be asked where the PS Prefs file is.
Click on the
N ew
button and then
SAVE
the new PS Prefs file into your Photoshop
plug-ins folder. You should then be able to find the Nikon Scanner plug-in in the
A cquire
menu.
Action for Adobe Photoshop 2.5 Users:
Using the
P references
menu in
Photoshop, set the proper plug-in folder.
Action for ColorStudio Users (Version 1.5 or later):
Hold down the
Command key when launching ColorStudio. You will be asked to identify your plug-in
folder. Once you copy the Nikon Scanner plug-in to this folder you will be able to scan
directly into ColorStudio.
• Problem: When I try to scan negative film on Coolscan I get an error 32208.
Action:
The strip film holder is not inserted properly. Remove, then re-insert the
film strip holder, making sure that it is in firmly.
Macintosh-Specific Problems
• Problem: After installing the scanner, my Macintosh is displaying the flashing
question mark when I start up.
Action:
You most likely have a SCSI address conflict that is preventing your sys­
tem from recognizing the disk used to start the system.
1. Shut the system off, remove the scanner, then restart.
If the system starts normally, check the SCSI ID number of all disk drives and
other attached SCSI devices. Make sure that no device has the same SCSI ID number
as the scanner. If so, power off all SCSI devices and reset their ID numbers accordingly.
Reconnect the scanner, power-up, and proceed.
2. If the Macintosh still is displaying the flashing you may have a termination
Nikon
Coohcan Installation Guide for Macintosh Page 55