Completion of a scan, Applications, Scanning in photoshop 2.5, the scan stops – Nikon LS-10 Installation Guide for Macintosh User Manual

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Troubleshooting

problem. Make sure that you have a terminated device at the end of the SCSI chain.

Macintosh Ilfx systems require a special

black

terminator. One is supplied with every

Ilfx system. If you are installing a Coolscan, do «of use the gray terminator that ships

with Coolscan to terminate a Ilfic system. Doing so may result in damage to your

Macintosh’s motherboard.

3. You may wish to eliminate all non-essential items from the SCSI chain and try

restarting again.

4. You may have to rearrange your SCSI devices and cables on the SCSI chain

until you find a combination that works.

5. You may have to remove SCSI devices with DB-25 connectors.

6. You may need to contact the vendors of your other SCSI devices to determine

if they are internally terminated. Generally, you should not have more then one termi­

nated device on your SCSI chain. Certain devices and arrangements may require more

then one terminator. However, these instances are rare.

You should contact Nikon Technical Support if you are experiencing severe diffi­

culty and have worked through the preceding corrective steps without success.

• Problem: I can't get the software installation to finish.

Action:

You may have an extension conflict. Restart your Macintosh with the

Shift key held down, then run the Installer again.

• Prohlem: My Centris 610/650/660AV or Quadra 800/840AV 'hangs' at the

completion of a scan.

Action:

Version 4.0 of the Nikon Scanner plug-in software will not operate prop­

erly on these particular systems. Check your distribution diskette for the version num­

ber, then contact Nikon for a software update.

• Probiem: I can't open TIFF files created by Coolscan Control in other

applications.

Action:

Use

Nikon Control

for saving TIFF files. TIFF files created in Coolscan

Control can only be opened by Photoshop 2.0.1.

• Problem: If I open SCSI Probe or other software that lists SCSI devices while

scanning in Photoshop 2.5, the scan stops.

Page 56

Action:

When scanning in the background, do not use software that sends an

Nikon

Coolscan Installation Guide for Macintosh

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