Panasonic TU-DST50 - Manual (Page 57)

T roubleshooting
Symptom Remedy
No key operation (by the unit and/or
the remote control) is effective.
Set the POWER button to OFF and then back to ON. Alternatively, turn
off the power, disconnect the power plug and then reconnect it. (The STB
may not be operating properly due to lightning, static electricity or some
other extemai factor).
D-VHS VCR is not responding
•Check that the AC power plug is securely plugged into the power outlet.
•Check that equipment is connected properly.
•Make sure it is a Panasonic D-VHS VCR.
D-VHS VCR does not record Make sure STB is on
VCR/S-Video VCR is not responding
•Check that the AC power plug is securely plugged into the power outlet,
•Check that equipment is connected properly.
•Make sure remote control is in VCR mode.
AC-3 decoder is not responding
•Check that the AC power plug is securely plugged into the power outlet.
•Check that equipment is connected properly.
Timer does not work
•Make sure the clock is set.
•Check to see whether the timers have overlapping times programmed.
•Check if the timer did not reset to default settings (antenna/cable mode
was changed).
Product Service
Do not attempt to remove the cover or repair
the unit yourself. Refer servicing to qualified
personnel only.
Product Information
For product service, product information or
assistance with product operation, consult your
dealer or call 1-888-VIEW-PTV (843-9788).
Please have your Set-Top Box Identification
Number (ID#) available when you call. The
ID# is displayed on your TV screen when the
STB is tuned to any unavailable channel.
If you ship the product
Carefully pack and send it prepaid,
adequately insured and preferably in the
original carton. Attach a postage-affixed
letter, detailing the complaint, to the outside of
the carton. DO NOT send the product to the
Executive or Regional Sates offices. They are
NOT equipped to make repairs.
For service assistance, please call:
1-888-VIEW-PTV (843-9788).