Aviom AllFrame User Manual

Page 89

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77

P

ro

64 N

etwork

M

aNager

U

ser

g

Uide

Problem

Possible Solutions

External AES3 clock input is not

working

On the

ƒ

C4dio, check that the device providing the AES3

clock is connected to the XLR jack labeled

1/2 i

N

.

The AllFrame must be the

ƒ

Control Master in order to

sync the network to an AES3 clock connected to the

C4dio’s 1/2 In jack.
In the AllFrame’s Device Window in Pro64 Network

ƒ

Manager, check the proper C4dio card and clock type

are selected in the

A

uDiO

C

lOCk

s

OurCe

menu.

The C4dio’s AES3 Clock LED is red

The C4dio is set to use AES3 clock, but the clock source

ƒ

is missing or intermittent.
External clock source is out of range.

ƒ

Cannot send Word Clock to an

external device

On the C4dio, check that the

ƒ

Word Clock switch is set

for Output (O).
Check the

ƒ

BNC cable.

Check that the external device is set to receive an

ƒ

external clock at the current network sample rate.

All channels: no audio in or out

Check that the AllFrame is not in

ƒ

Standby Mode; the

Power LED on the its front panel should be green.

The AllFrame’s Power LED is red

The AllFrame is in Standby.

ƒ

Press the gray momentary

ƒ

s

tANDBy

switch on the F6

front panel.
If Standby was initiated by a contact closure, the

ƒ

contact must be opened manually.

No audio for one input channel

Check that the corresponding channel is active in

ƒ

the network by opening the Device Window for the

AllFrame. On screen, the channel’s green Active LED

should be on.
Check that another Pro64 device is not already using

ƒ

the desired network Slot.

Low output level from a C4o channel

Open the Device Window for the AllFrame. Check the

ƒ

Output Level menu for the channel; change the setting

using the drop-down menu.

Cannot remote control an AllFrame

mic preamp channel

The channel must be active in the network to be

ƒ

remote controlled.
Make sure the AllFrame is set to the same

ƒ

Control

Group as the device sending the remote control

commands (found in the AllFrame’s Device Window in

Pro64 Network Manager).

The Cat-5 A-Net connection (A or B) is

not working

Check that an SFP

ƒ

transceiver is not plugged into the

same-named port. Only one type of connection is

possible at a time.
The Cat-5 jack is disabled when an SFP transceiver is

ƒ

plugged in.

4-pin XLR power connection is not

working

Check the connections on the XLR pins:

ƒ

Pin 1: Ground; Pin 2/3: no connect; Pin 4: 30-60VDC.

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