COP-USA ASH56NVIR-36S - Manual (Page 44)

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Annex V: Warranty
1. Warranty terms
— Within one year after delivered, if found any defects caused by materials or
workmanships, the factory shall be responsible for free repair or replace;
— The warranty period of all repaired or replaced parts shall be 90 days since
delivered;
— The problems due to force majeure (such as war, earthquake, and lightning), wrong
or misused operations and modification, normal wearing or accidents are out of
warranty;
— The manufacturer shall be not responsible for damages or loss due to specified using
or applications of product. The liability of manufacturer for product concerning
breaching, negligence or tort shall be not more than the sale amount of product, and
not liable for any special, sudden or subsequent damages due to any other causes;
— If found any problems on the product out of warranty period, our company may
provide the paid maintenance service for its whole life.
— The warranty period for the whole unit is 3 years since the date of purchasing (note:
1 year for camera)
2. Preconditions
Within warranty period, for any products for repairing, the buyer must contact the
manufactuer to get the repair number (RAN), and accompany with the following product
information;
— Model No. and serial number;
— Delivery date, order No., sale ordering No. or manufacturer invoice number;
— Detailed problems
If there are any disputes for above mentioned warranty terms, please attach the
explanations in written when returning the product.
3. Return
For speedup the repair of returned product, please firstly contact the manufacturer to get
the RAN number, then return the product to our company. And clearly mark with RAN
number. The shipment mode of returned product must be consistent with that mailed to