Buffalo Filter VisiClear - Manual (Page 29)

29 Buffalo Filter® VisiClear™ Operator’s Manual
5.1 Specifications
Specifications are subject to change without notice.
SHIPMENT OF ORDER:
BUFFALO FILTER® will try to accommodate individual customer requests for shipping
method. BUFFALO FILTER® reserves the right to decide shipping method on prepaid orders.
Care is exercised in the checking and packaging of all merchandise to avoid error, but should
discrepancies arise, claims should be made within 24 hours after delivery. Buffalo Filter’s
responsibility ceases with the safe delivery to the carrier at our dock. If the merchandise is
damaged in transit, a claim must be made to the carrier involved. BUFFALO FILTER® will assist
customers in pursuing these claims.
RETURN OF MATERIAL:
Return merchandise must have a pre-authorized return number from BUFFALO FILTER®
and be marked with this number prior to returning. Transportation costs must be prepaid
by the shipper and all risks of loss and damage of goods are the responsibility of the shipper.
Unauthorized returns will be refused. Include a copy of the packing papers and/or invoice
with the return. Exchange will be of an equivalent dollar value of returned merchandise less a
restocking and handling fee on new, unused, unopened equipment or disposables.
EXCEPTIONS:
1. Defective merchandise may be returned for replacement only. Please contact
BUFFALO FILTER® Customer Service before shipping back merchandise.
2. Incorrectly shipped merchandise is exempt from restocking fees. Please contact
BUFFALO FILTER® Customer Service before shipping back merchandise.